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Have questions? You may find the answers by reading the Web Support Frequently Asked Questions.

If you have an account, please log in and email us through the Secure Message Center. If you have not yet created an account, please do so and utilize the Secure Message Center or call the number on the back of your member id card for assistance. If you do not have a member ID card, please call Customer Care at 1-800-552-8159.

For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card.

You may also write to us at:

CVS Caremark
Customer Care Correspondence
PO Box 6590
Lee’s Summit, MO 64064-6590

The CVS/caremark™ app lets you manage your prescription benefits on the go. Download it now:

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